Are you ready to be the calm voice in the storm, the lifeline for those in need, and the first responder on the other end of the line? Join our dynamic team as an AMBULANCE SERVICES CALL OPERATOR and play a vital role in saving lives, providing reassurance, and making a difference in critical situations. As an Ambulance Services Call Operator, you will be the frontline hero who bridges the gap between chaos and control. Your quick thinking, empathy, and communication skills will shine as you receive emergency calls, assess situations, dispatch ambulances, and guide callers through life-saving procedures. This fast-paced role requires a level head, a compassionate heart, and the ability to make split-second decisions that can mean the difference between life and death.
RESPONSIBILITIES
· Receive and manage incoming emergency calls with professionalism and composure.
· Gather critical information from callers and assess the severity of the situation.
· Provide calm and clear instructions to callers
· Perform telephone triaging to ensure accurate dispatch and swift response.
· Maintain accurate and detailed records of each call, ensuring that all necessary information is documented.
· Monitor ongoing incidents and provide updates to responders as needed.
· Participate in training sessions to stay updated on medical protocols, emergency procedures, and communication techniques.
Able to work rotating shifts
Day 1: 8.00am – 8.15pm
Day 2: 8.00pm to 8.15am
Day 3 and Day 4: OFF
Working Location: UBI / JALAN BAHAR, SINGAPORE
Training will be provided: Around Sept/Oct
If you're passionate about making a real difference and have the strength to be a calming presence in the storm, we invite you to apply for the Ambulance Services Call Operator position. Apply today and be the voice that saves lives.
