Cashier responsibilities and duties
We are looking for an efficient, courteous cashier who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.
Cashier Responsibilities:
Perform basic math functions to collect payments and make change
· Operate registers, scanners, scales and credit card/debit card terminals
· Memorize product locations throughout the store and be able to direct customers or make suggestions
· Handle exchanges and refunds in a quick, efficient manner
· Collect payments and bag purchases for customers
· Maintain accurate cash drawer
· Take a tally of the funds in the cash register when required during a shift and produce transaction reports
· Perform any other duties assigned by the director.
· Keep the checkout area clean and orderly
- Processing refunds and exchanges, resolving complaints.
- Bagging or wrapping purchases to ensure safe transport.
- Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
- Maintaining a clean workspace.
Cashier qualifications and skills
· High school graduate
· Mathematical skills and the ability to handle transactions quickly and accurately
· Previous experience in a retail store or as a cashier
· Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
· Ability to process coupons, refunds, gift cards and checks
- Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
· Knowledge of register operation, including cash, credit cards and register receipts
- The ability to work under pressure.
- Availability to work within opening hours (e.g. evenings, holidays, weekends).
