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Jobs in Singapore   »   Jobs in Singapore   »   Quality Assurance / Control Job   »   Patient Quality Service Manager (Healthcare) #HCG
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Patient Quality Service Manager (Healthcare) #HCG

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Responsibilities

  • Plan initiatives to enhance the patient experience and foster a patient-centric culture.
  • Lead and oversee the feedback management process, encompassing service recovery and active engagement with staff, patients, and caregivers.

Requirements

  • Hold a recognized degree with a minimum of 8 years of experience in customer/patient service operations, including at least 2 years in a managerial role.
  • Demonstrate a proven track record in establishing a service-oriented culture.
  • Possess experience in developing, evaluating, and conducting service training.
  • Have excellent writing and editing skills.
  • Possess expertise in conflict resolution, data analytics, and presentation skills.


All qualified applicants, please send in your resume to:

[email protected]


Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599


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