We are recruiting a Senior Clinical Sales Specialist who preferably has experience in clinical support and/or sales of medical devices in the operative theatre, to be our primary representative for our surgical devices portfolio.
You must be a customer and product centric person who enjoys learning new things and thrives in a dynamic environment. Strong interpersonal skills will be needed to build effective relationships with customers as effective management of customer service and support is essential to the role.
Responsibilities:
- Develop and implement strategic sales plans to achieve sales targets and expand market share.
- Build and maintain strong relationships with surgeons, nurses, and other healthcare professionals.
- Manage technical inquiries and provide timely updates or resolutions on quality or technical issues (pre- and post-sales)
- Perform in-service, product demonstrations, product presentations and evaluations with health care professionals
- Communicate expeditiously any product or supply issues to Quality Assurance team as well as manufacturer
- Assist in marketing activities and keep abreast with new products and technology trends (product R&D)
- Educate internal and external personnel on subject matter and products
- Achieve annual sales target set by the sales manager
- Assist in inventory control and management of stock consignment to customers
Pre-requisites:
- Degree/Diploma in Nursing, Physiotherapy, Medical Technology, Science, Engineering, Life Sciences or related field
- More than 3 years of dedicated sales and support experience in surgical cases within an operating theatre environment
- Quick learner, team player and ability to work independently
- Mature and able to handle stress during case support in the operating theatres
- Takes pride in self and work, result-oriented and meticulous
- Good communication skills with a vibrant and cheerful personality
