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Jobs in Singapore   »   Jobs in Singapore   »   Business Management / Project / Planning Job   »   Business Title Leader, International Service & Technical Support Center
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Business Title Leader, International Service & Technical Support Center

Tencent Cloud International Pte. Ltd.

Responsibilities:


  • Lead the infrastructure SRE team to support Tencent Cloud's global infrastructure.
  • Oversee the platform SRE team responsible for cloud products including Kubernetes, databases, IAM, and API servers.
  • Manage the technical service support team for overseas customer support, focusing on key accounts.
  • Develop and maintain an independent overseas SRE system, ensuring strict segregation.
  • Establish and manage professional service teams for customer migration and cloud architecture improvement.
  • Develop migration tools, solutions, and frameworks for Tencent Cloud.
  • Act as the chief architect for private cloud products and cloud-native platforms, including Kubernetes, micro-services, and serverless functionalities.


Requirement:


  • Proven leadership in managing global technology support teams.
  • In-depth knowledge of cloud infrastructure, Kubernetes, databases, IAM, and API servers.
  • Excellent communication skills in both English and Chinese Mandarin, with the ability to manage relationships with key accounts and stakeholders.
  • Strong problem-solving skills and a strategic mindset
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