Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.
Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed close to 16,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.
Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, "Driving Progress Together".
Key Responsibility
The Project Proposal Engineer plays a pivotal role in achieving project objectives within defined time and cost frameworks while ensuring full delivery scope and quality. This position involves a combination of technical expertise, project management, and customer-focused activities to support and drive sales. As a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team.
This role will be based in Singapore, is part of the Sales Department ( Internal Sales Team ) and reports to the Customer Experience Manager.
The main tasks and responsibilities are:
Collaborative Sales Approach
- Partner closely with all stakeholders to serve customers effectively and meet team sales targets.
Proposal & Quotation Preparation
- Analyze requests for proposals to understand project scope, technical requirements, and customer expectations.
- Identify potential risks and propose mitigation strategies in proposals.
- Ensure proposals adhere to industry standards and compliance regulations.
- Utilize CEP and SAP systems to prepare accurate costings, quotations, and proposals for E+H products, services, and third-party packages.
Customer Engagement and Technical Assistance
- Summarize customer specifications and create a Deviation/Clarification list.
- Participate in technical clarification meetings with customers, clarifying E+H proposed deviations.
- Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.
Cross-Department Coordination
- Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.
Order Processing and Verification
- Verify customer Purchase Orders, convert quotations into sales orders, and process orders using the SAP system.
Customer Service and Problem Resolution
- Deliver exceptional customer service, build strong relationships, resolve problems, and address complaints effectively.
Additional Responsibilities
- Perform any other tasks required by the Company to support its business strategy.
Requirements
- Diploma or Degree in Control/Electrical/Mechanical Engineering or equivalent
- At least 3 years’ experience in Instrumentation and Automation/Control Engineering
- Relevant Technical knowledge (Would be an advantage)
- Strong project management skills (PMP certification would be an advantage)
- Proven track records and experience with project proposal
- Enthusiastic, dynamic, and customer-oriented personality
- Systematic and meticulous
- Strong ability to work effectively within a team environment.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Excellent communication skills, both written and verbal
Not open to recruitment agency - Direct Hiring only
