Qualification:
- Good Knowledge on SCCM and Intune Architecture and administration
- Knowledge on SCCM and Intune Reporting and software compliance
- Extensive experience in Deployment of applications to user machines remotely through SCCM and Intune
- OS creation/deployment on Microsoft Windows 10/11 lifecycle including In Place Upgrade
- Ability to resolve end users’ issues related to system performance, Software deployment
- Knowledge on scripting like VB Script, PowerShell, Auto IT, Bash Script
- Knowledge and experience of Modern Workplace solutions, including windows 10, Enterprise Mobility + Security, Intune
- Knowledge on ITIL Standards in IT Infrastructure Management
- Application Packaging with tools like SCCM, orca and Admin studio
- Strong knowledge of Windows operating systems
- Able to work on VDI creation request
- Knowledge on ITSM tools like Service now
- Strong Knowledge in troubleshooting the issues related to Patch and application Failures
- Knowledge on SCCM and Intune error logs behavior
- Able to find and mitigate the vulnerability in the workstations
- Knowledge on MS Teams, One Drive and O365 functionality
- Bitlocker and File vault Knowledge