Job Title: Beauty Salon Manager
Location: Orchard Road, Singapore
About Us:Located in the heart of Orchard Road, our upscale beauty spa is renowned for its luxurious treatments and exceptional customer service. We are dedicated to providing our clients with an unforgettable pampering experience, and we are looking for a passionate and experienced Beauty Salon Manager to lead our team to new heights.
Job Description:
- Lead, motivate, and manage the salon team to achieve and exceed sales targets and operational goals.
- Ensure the highest level of customer service, maintaining a welcoming and relaxing environment for all clients.
- Develop and implement effective marketing strategies to attract new clients and retain existing ones.
- Oversee daily operations, including staff scheduling, inventory management, and financial reporting.
- Train and mentor staff to maintain high standards of service and performance.
- Address and resolve any customer complaints or issues promptly and professionally.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and growth.
- Stay updated on industry trends and innovations to keep the salon competitive and appealing.
Qualifications:
- Proven experience as a Beauty Salon Manager or in a similar role within the beauty industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Exceptional customer service skills with a client-centric approach.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Knowledge of beauty products, treatments, and industry trends.
- Proficient in using salon management software and other relevant tools.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
- Employee discounts on products and treatments.
- Convenient location in the vibrant Orchard Road area.
