Key Responsibilities:
1) Recruitment and Staffing:
- Manage and lead the team on end-to-end recruitment process, including job postings, sourcing, interviewing, and onboarding of staff.
- Collaborate with hiring managers to understand their staffing needs and devise effective recruitment strategies.
- Ensure compliance with industry-specific requirements when hiring talent
2) Employee Relations:
- Lead and guide the HR executives to address staff concerns and resolving workplace issues
- Implement strategies to maintain a positive workplace culture in a highly specialized and competitive environment.
- Manage employee relations and union matters; ensures compliance with local employment laws and harmonious industrial relations.
3) Training and Development and Culture:
- Identify skill gaps in the workforce and develop training programs to enhance technical and soft skills.
- Collaborate with experts to create and deliver industry-specific training.
- Conduct in-house Orientation & staff wellness programs
4) Compensation and Benefits:
- Administer competitive compensation and benefits programs tailored to attract and retain talents.
- Stay updated on industry salary trends and ensure the organization remains competitive.
5) Operations:
- Monitor changes in labour laws and industry-specific regulations and update HR policies in accordance with Employment Act and Government Regulations.
- Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance.
- Manage HR operations functions such as HRIS, payroll, leave management etc.
6) Performance Management:
- Establish performance evaluation processes that consider technical competencies, project achievements, and industry-specific key performance indicators (KPIs).
- Assist in career development planning for employees.
- Administrate the performance evaluation system; reviews and approves all phases of the process; conducts training on performance evaluation for supervisory staff.
7) Reports and Budgeting:
- Prepare staff reports per statutory requirements and for Management review, makes presentations to Management and staff, where necessary.
- Work with Finance team on HR related grant reimbursements.
- Assist in budgeting process and act as an advisory to Heads of Department on manpower planning
8) Any other duties assigned
Job Requirements:
- Bachelor degree / Graduate Diploma in HR Management / Diploma in Learning and Development at least 5 years of relevant experience preferably in a hospitality industry.
- Sound knowledge of the Employment and Industrial Relations Act
- Outgoing personality with excellent interpersonal relations skills
- Strong conflict management and problem-solving skills
- Strong counseling with good listening skills
- Learning & Development background will be an advantage
- Willing to be hands-on in execution