Job Function:
As an RMA Engineer in Customer Quality Team, you will be responsible for RMA product quality issue resolution. You will be assigned products in support of RMA evaluation requests. Defect correlation will be achieved via system and device level evaluation techniques utilizing a variety of fault isolation and debug tools such as ATE, XRAY, CSAM, IV curve, bench, phone and FFA/MTP among others. You will lead debug and data gathering activity in partnership with other technical disciplines
This position will have opportunities to greatly influence quality across the organization through interactions with customers and internal
Technical Expertise:
Working experience in analyzing LTE, WCDMA, CDMA, GSM, 1x, EVDO, UMTS modes issues, Apps processor’s Camera, Audio, Video encoding and graphics validations issues, Hardware verifications on CPU, GPU, Memory, RAM, DDR, L1, L2, Cache, cross functional groups including design, marketing, product test engineering and supply chain. Experience in semiconductor assembly, SMT and packaging associated issue, understanding the relevant mechanical test parameters.
Education/Experience
- The candidate should possess a BS degree Engineering Electrical/Computer/Communication (MS is preferred) with minimum of 5 years of experience
- Minimum 4 years hands on customer support/customer quality/product quality engineering/product test engineering.
- Hands on knowledge/application of quality tools, statistics, and problem-solving techniques.
- Experience with microelectronics, surface mount technology, semiconductor fabrication or assembly, and/or offshore customer is a plus.
- Demonstrated proficiency in the following soft skills: being proactive and taking initiative to drive issue resolution; having a teachable attitude; being a team player
- ASQ certification is a plus
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Wong Ying Huan (Hestia)
EA Personnel Reg No: R24122431
