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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Centre Manager
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Service Centre Manager

Benchmark Staffing Solutions

About Our Client

Our client is an international industrial service provider, a multi-product specialist offering a wide range of high-quality mechanical engineering components and associated technical and logistics services.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Service Centre Manager

Job Highlights:

  • Good working environment;
  • Competitive salary with good welfare and benefits;
  • Must be able to work in TUAS;
  • Singaporean / SPRs and Malaysian (Johor Residents) are welcome to apply.

Job Summary:

The Service Centre Manager will be stationed in Tuas, Singapore. He/ She will be responsible for managing the MRO Stores, Inventory Management, and Supply Chain as per the agreed KPIs.

Job Description:

  • Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management);
  • Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments);
  • Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction;
  • Identify, implement, and manage consigned stocks within contractual commitments;
  • Provide client and customer’s management teams, with required reports, key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes;
  • Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments;
  • Responsible for their own, their staff, and visitor’s health and safety within their operations, for the promotion of health and safety in line with client and their customer’s health and safety policies and procedures. Managers are responsible for reporting all cases of non-conformance;
  • Ensure Ethics and compliance with all the company’s applicable management systems policies and procedures;
  • Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance;
  • Other assigned tasks and responsibilities.

Job Requirements:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfil all agreed KPIs.

  • Possess at least a Degree in Operation, Supply Chain Management or Engineering.
  • Those with relevant working experience will also be considered, especially those with good business development skills;
  • Minimum 5 years of operational experience, especially in warehouse inventory and operations management;
  • Experience in business development or management experience will be a plus;
  • Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage;
  • Proficient user of Window-based programs;
  • Experience in fully integrated systems (ERP) based on sales order processing and stock management systems such as SAP systems;
  • Excellent communication skills.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details with, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank you!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

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