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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer
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Customer Service Officer

Sunshine Dental Sg Pte. Ltd.

Sunshine Dental Sg Pte. Ltd. company logo

Job description

If you love communicating with people and want to make a positive impact in the lives of others, this is the job for you!

We are looking for someone to take good care of our dental patients :

· Identify and address patient’s concerns

· Communicate with clarity and warmth in person, on the phone and in writing

· Manage our patient appointments

· Keep accurate patient records

· Serve patients during their clinic visits

· Educate our patients on regular and post-op dental care and financial matters

· Liaise with clinic stakeholders


Requirements

1. Friendly and helpful by nature

2. Speaks and writes well in English

3. A good command of another language commonly spoken in Singapore

4. Good phone skills

5. Uses computers and tablets with confidence and ease

6. Able to prioritise and focus in a fast-paced environment

7. Must work in shifts including evenings and Saturdays

8. Training is provided but past relevant work experience preferred

9. Minimum of N/O levels


Package

44-hour work week spread over 5.5 days. You work in shifts, including evening sessions which end at 9pm. You must be able to work on Saturdays till 6pm.

All Sundays and public holidays are rest days.

Shift allowances given for evening and Saturday sessions after confirmation

Annual performance bonus for eligible staff

Attractive staff medical benefits

Excellent dental benefits for staff and immediate family members

Made-to-measure uniform tailored for you upon confirmation

Training and development opportunities


Job Types

Permanent, Part-time, Full-time


Benefits

  • Additional leave
  • Generous Employee discounts
  • Health and wellness allowance
  • Flexible schedule
  • Parental leave
  • Professional development

Supplemental pay types

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Other features

1. Clinics are conveniently located in malls 5 min walk from nearest MRT station

2. Safe and conducive physical work environment

3. Collaborative work culture

4. Training and career development opportunities

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