Director, Occupancy Planning & Management
Essential Duties and Responsibilities
- Perform tracking and management of agreed space and occupancy data sets within relevant technologies
- Development of space solutions by analysing occupancy, utilisation and space data.
- Manage the Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/recommendations.
- Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues.
- Work with FM's and PM's on projects related to moves, space audits, occupancy, vacancy, and change management.
- Collaborate with project and construction teams on large, multi-phase relocations/restacks..
- To ensure accurate reporting of information (using IWMS tools) and foster critical relationships between various individuals and organisations such as Department Managers and/or Administrative Assistants to collect seating assignments.
- Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices.
Additional Duties And Responsibilities
- OPM provides guidance, support the connection and best operational practices as Singapore OPM lead.
- First level escalation point for Country SSM/FMs.
- Review Regional Reporting processes and metrics.
Key Performance Measures
- Team Feedback (Formal & Informal)
- Timeliness & creativity used to resolve issues
- Proactive initiatives to streamline business processes
- High level of accuracy in all work output
- Delight team members with your optimism, attentiveness and aggressiveness to solve problems
- Demonstrate flexibility to support client service delivery and new tasks as needed
Skills
- Excellent English written and oral communication skills
- Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs.
- Excellent organisational skills - able to balance daily demands with driving projects that support growth
- Excellent attention to detail when maintaining documents and dealing with data
Competencies
- Experience handling multiple demands and an understanding of financials
- Accurate with attention to detail and a strong work ethic
- Relationship building at all levels
- Ability to collaborate with others as well as work productively on your own.
- Proactively bring solutions to management
Behavioural Competencies
- Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
- Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
- Helps others - Builds relationships, actively collaborates, helps others succeed.
- Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
- Business first - Focuses on customers and clients, business/financial acumen, JLL first
- Inspire - Inspire others, creates vision and strategy, energises other
Experience
- 5-7 years work experience within facilities, occupancy/space planning, occupancy management, or CAD/CAFM related roles
- Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable
- AutoCAD and CAFM system experience are also highly desirable.
- Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)
Qualifications
- Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field
