Industry: Freight Forwarding
Conducive Working Environment
Location: East
Responsibilities:
- Ensure Import / Export operations runs smoothly, and SOP compliant.
- Manage and co-ordinate the entire shipment process for customers.
- Implement and establish new processes for export / import operations.
- Review export / import operational procedures for continuous improvement, to enhance efficiency.
- Prepare KPI reports for customers & attend to Operation Review meetings when required.
- Plan / schedule space for all origin stations.
- To be proactive in preventing service failure
- To be resourceful in managing recovery
- To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
- To monitor & ensure Customers make prompt payments
- To rectify & resolve payment discrepancies
- To develop good relationship with Customers
- To observe & control daily operational issues in order to comply Customer’s requirements
- To co-ordinate Customer Service & Operational information and expedite for replies
- To analysis and recommend corrective actions
- To handle customers complaints
Requirements:
- Minimum Diploma in Logistics or other related discipline.
- 2-3 years airfreight experience
- Adaptable to fast-moving work environment.
- Excellent problem-solving skills and experience in resolving problems creatively and innovatively.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [email protected]
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
20 Cecil Street, #08-09 PLUS Building Singapore 049705
+65 6950 9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
