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Jobs in Singapore   »   Jobs in Singapore   »   Shop Manager (Retail Healthcare)
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Shop Manager (Retail Healthcare)

Beame

Beame company logo

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Key Responsibilities:

  • Driving sales performance of each Beame site location to achieve revenue targets and maximize market penetration in Singapore.
  • Leading, motivating, and mentor a team of sales representatives (Smile Consultants) to effectively drive sales performance, conversions, and exceed KPIs.
  • Recruiting, training, and motivating Smile Consultants to deliver exceptional customer service and meet sales objectives. Conduct performance evaluations and provide ongoing coaching and development.
  • Ensuring high levels of customer satisfaction through excellent service.
  • Addressing customer complaints and queries swiftly and effectively.
  • Analyzing market trends, competitor activity, and customer feedback to identify opportunities for product improvement and market differentiation.
  • Preparing regular sales reports and forecasts, providing insights and recommendations to senior management to inform decision-making.

  • Bachelor's degree in business, marketing, or a related field.
  • Proven track record of at least 5 years of successful retail shop sales management experience, with a focus on beauty, healthcare products, luxury retail, or related industries.
  • Previous experience in a leadership or managerial role, with demonstrated ability to lead and develop high-performing sales teams.
  • Strong understanding of sales processes, techniques, and methodologies, with a results-driven mindset and a passion for exceeding targets.
  • Excellent interpersonal and communication skills, with the ability to build rapport and credibility with key stakeholders at all levels.
  • Strategic thinker with strong analytical skills, capable of identifying market opportunities and developing effective sales strategies.
  • Highly organized and detail-oriented, with the ability to prioritize and manage multiple tasks in a fast-paced environment.

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