Job Description & Requirements
- Computers, laptops, repair and installation, hard disk destruction, IT asset disposal
- Provide delivery of goods when required
- Iphone Mother Board Repair (iphone 11,11pro max etc)
- Samsung,vivo, oppo Mother Board Repair
- Reballing cpu and all typeic
- Diagnose, troubleshoot and repair mobile devices;
- Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;
- Able to interact positively with customers at the storefront and over the phone;
- Ability to multi-task between repairs and customer service;
- Other related duties as required;
- Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and inventory;
- Strategically plan the order of operations to ensure a successful repair;
- Provide estimates and quotes;
- Glass only replacement on Samsung and iPads;
- Microscopic Board work; component replacement Hand-solder SMT components,
- remove and replace thru-hole comp without board damage,
- solder wires and cables,
- Diagnosis, troubleshoot and repair mobile devices;
- identify assembly and documents issues;
- Repair logic board issues from water damage.
