Jobs Responsibilities
- Handle post sales inbound and outbound calls and provide necessary assistance to customers on policy maintenance matters
- Manage all enquiries and requests
- Effectively handle customers’ concerns and complaints and strive to resolve situations to customers' satisfaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Ensure that feedback relating to products and services is escalated to relevant parties and documented within systems
Job Requirements
- Prior call centre experience in insurance industry is a must
- Certified with BCP & PGI
Application Procedures
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)
We regret that only shortlisted candidates will be notified.
