Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.
Key Responsibilities:
- Conduct thorough due diligence on new and existing accounts, and clients to ensure compliance with regulatory requirements and internal policies
- Analyze and verify client information, documentation and financial transactions
- Identify and highlight any potential fraudulent transactions and inconsistencies
- Handle questions and provide support to internal and external counterparties, including agent banks
- Process client documentation, ensuring all necessary information is accurately captured and recorded
- Facilitate the submission of trades, ensuring timely and accurate execution
- Archive client documentation and trade records systematically and securely
- Reconcile monies and ensure all transactions are accurately reflected in client records
- Prepare and submit various administrative documents as required
- Assist in identifying areas of process improvement and implementing best practices
- Perform any ad hoc duties assigned, contributing to the overall efficiency and effectiveness of the department
Key Decisions Within the Role:
- Decisions/escalations are to be made on timely basis to ensure all request/transactions are executed accurately and in accordance to Service Level Agreement.
Requirements:
Experience
- Minimum 1 year of experience in financial operations
- Competency in Excel (preferred)
Education
- Academic: Diploma and above (preferred)
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.
