RELATIONSHIP EXECUTIVE / PART-TIME/ AFTERNOON SHIFT OR MORNING SHIFT

Job Responsibilities:

• Attend to feedback emails, ensuring thoughtful engagement and resolution-focused correspondence;
• Utilise system to check past feedback cases or create new feedback cases for the necessary staff to follow up;
• For cases not under TC purview, assist feedback provider to lodge feedback with authorities where necessary;
• Provide support to Estate team for feedback handling;
• Miscellaneous administrative duties on adhoc basis;
• Any other duties as instructed by your supervisor / HOD.

JOB REQUIREMENTS

• Able to handle high volumes of emails;
• Possess excellent and effective written communication;
• Be meticulous;
• IT savvy;
• To be stationed at Hougang Branch Office.

Working Hours either:

1. Morning Shift: Mondays - Fridays: 8am - 1pm, 5 days workweek OR
2. Afternoon Shift: Mondays - Fridays: 12pm - 5pm, 5 days workweek

Only shortlisted candidates will be notified.