Position Type: Agency Contract, deputed to Client
- Required skills: Provide L1 support to end users and onboarding of new users.
- Understanding of IT systems and how to configure a no code platform.
- Troubleshoot and resolve issues efficiently.
- Identify root cause and implementing solutions while adhering to SLA.
- Work with users to resolve their tickets, documenting the incident and proving updates.
- Knowledgeable in ITIL Service Operation Framework.
Almira | Recruitment Consultant
Email: [email protected]| Office Telephone: +65 64299403
EA Personnel Registration Number: R22111126
Singapore Employment Agency Licence No: 11C3373
