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Jobs in Singapore   »   Jobs in Singapore   »   F&B / Tourism / Hospitality Job   »   Restaurant Manager - Japanese
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Restaurant Manager - Japanese

Les Amis Holdings Pte. Ltd.

Les Amis Holdings Pte. Ltd. company logo

Key Responsibilities

  • Responsible for creating and upholding a culture of service and operational excellence, through effective systems, training and a great work environment in a Japanese fine dining restaurant
  • Manage day-to-day operations in the restaurant as appointed
  • Create and improve standard operating procedures for service and product preparation offered is uphold
  • Generate monthly reports covering HR, inventory, sales, staff and customer feedback
  • Improve and maintain a training program for all new staff / ongoing mentorship and training for existing staff
  • Ensure Workplace safety and hygiene standards are adhered to regulatory guideline
  • Full understanding, and ensuring procedural compliance with the company’s policies

Operational Administrative Duties

  • Supports the Food & Beverage inventory / stock management and assists in resolving issues.
  • Monitors stock ordering by venue management and helps maintain par levels.
  • Monitors and oversees the weekly roster for management and oversees the planning of staff rostering to promote productivity, minimize labour cost while maintaining best staffing balance.
  • Lead and conduct daily pre-shift roll call with team members to update on daily specials, guests preferences / feedback, internal memos, company / marketing update, station plan, sales and any other operational update.
  • Helps to promote a friendly PR culture at the venues, communicates regularly with customers to obtain feedback and monitors trends.
  • Assists DOR to investigate and resolve customer complaints.
  • Assists in coordinating venue, POS programming and issues.
  • Work together with DOR and venue management. Identifies and resolves operational issues and strives to develop alternative/improved job methods and improved workflow.
  • Takes all necessary/prompt action to understand and resolve discrepancies in stock/other cash security issues.
  • Provides feedback and ideas to help further develop and establish marketing and promotional activities for the venues and review/research customer satisfaction.
  • Ensures all onsite marketing is implemented on time and in the correct manner.
  • Works with the Kitchen Chefs to ensure best food quality and Grade A hygiene standards.

Key Requirements

  • More than 5 years experience in the JAPANESE F& B industry, preferably with some fine dining experience
  • Excellent knowledge of food & beverage offered in the
  • restaurant
  • Good knowledge of food ingredients and cooking methods of food available on the menu
  • Good memory to recall orders and customers’ names
  • Excellent communication and PR skills
  • Good wine knowledge
  • Sound problem solving and grievance handling know-­how
  • Exemplary leadership qualities
✱   This job post has expired   ✱

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