Job Description:
- Oversee restaurant operations and ensure a smooth flow.
- Create work schedules that align with the restaurant’s needs.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Regularly review product quality.
- Ensure proper compliance with restaurant sanitation and safety regulations.
- Organize and supervise shifts.
- Train new employees to help them meet the restaurant’s expectations.
- Communicate with customers to receive feedback and manage complaints.
- Maintain a positive restaurant culture.
- Manage restaurant’s good image and suggest ways to improve it.
Requirements:
- Proven work experience in a restaurant setting
- Demonstrated customer service skills
- Ability to professionally address customer complaints
- Understanding of financial management
- Strong knowledge of restaurant management software
- Ability to memorize and explain the restaurant’s menu
