• Responsible for installation, commissioning, routine maintenance, trouble-shoot and repair of scientific equipment
• Prepare service test report and IQ/OQ documents for customers
• Prepare service quotation for maintenance and repair works
• Provide excellent customer service through product knowledge, handling customer feedback, prompt response and working closely with sales engineers
• Liaising with principals or suppliers for technical issues
• To take ownership for all assigned projects and assist in other jobs when required
