RESPONSIBILITY:
- Monitoring vessel movement with agent and via Portnet system
- Liaise closely with customer, plant operator on order status and loading schedule
- Planning and deployment of task to driver with ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
- Prioritize urgent request and ensure deliveries are made on time
- Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
- Check and verify driver’s and supply team trips form with deployment after job completion
- Attend to customer’s enquires relating to documents, e.g., delivery receipts / proof of delivery within lead time given
- Ensure all drivers are aware of specific customer requirements and monitor GPS tracking system to keep track of the progress that drivers make along the assigned routes
- Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
- Incident / investigation report submission when there is a requirement
- Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
- Able to handle fleet of Prime Movers and drivers
- To standby / handle 24/7 duty phone (rotation) during operations
REQUIREMENTS:
- Good communication skills (both verbal and written) and excellent organizational abilities
- Capable to work independently and complete daily work following timeline and given deadline with minimum supervision
- Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
- Capable of identifying and suggesting improvements
- Willing to work on 24/7 stand by to answer agent/client query on supply status
- Is a team player as we work very closely with team members
- Excellent Microsoft Office skills: Power point Presentation, Excel & Word
- GCE ‘A’ level or Diploma holder on Logistics / Supply Chain Management
- At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & work force Planning & Allocations
