Summary:
- Healthcare Industry
- Location: Marina Square
- Working Hours: 5 days, 2 shifts between 8am-11pm
- Salary up to $3500 based on experiences
- Hybrid work mode
Responsibilities:
- Handle web-chat queries and inbound calls.
- Respond to customer emails.
- Update and record customer information in CRM.
- Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
- Communicate effectively with clients and intermediaries
- Provide regular reports on case resolutions
Requirements:
- At least 1-year relevant experience
- Good writing and communication skills
- Able to commit work from 8am-11pm
Interested candidates kindly click the APPLY NOW button
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified. **
Loi Pei Ting
EA Personnel No: R22110135
MCI Career Services Pte Ltd
EA License Number: 06C2859
