Job Summary
The Business Planning Manager will be responsible to support the Aspire Programme Director and Head of GCFO COO in driving business performance and results through:
• Understanding and supporting the GCFO strategy, as well as the GCFO COO and Aspire programme strategies and approach, including a deep understanding of the business case benefits; the GCFO COO Target Operating Model, particularly the location targets as well as the ways of working between GCFO COO, IT, and third parties.
• Manage financials of programme, running budget plans and variances, headcount, and training costs. Set up and run a monthly governance framework with established KPI’s to help drive through the efficiency pillars that have been established across the combined Change and TTO organisations.
• Manage deployment of 2000 headcount across Finance, Technology, and various vendors. Set up and maintain control over HC in terms of number of FTE, cost, and location. Work with Aspire Programme Director and Head of GCFO COO to set and track progress towards efficiency targets for head count. Ensure hiring managers are only adding new additional headcount where there is a critical and urgent gap in skillset. Safeguard best practice for hiring, including seeking diverse candidates and looking to retrain/upskill internal talent where possible.
• Run delivery / dependency committee in which senior members of the team are well-informed of critical delivery path including any issues, risks blockers, testing, environment/infrastructure, and dependencies within the programme. Highlight key pain points and work with team to ensure they are addressed and non-recurrent.
• Driving the People Agenda across the GCFO COO team; working with managers to find and address opportunities for additional support to strengthen the colleagues and culture of the team. Building out policies and best practices to retain an engaged workforce, promote internal mobility, provide training, and support growth and development across the wider GCFO team. Ensure the team is shaped in a sustainable manner, addressing location strategy, lifecycle of the programme, and diversity.
• Manage the overall communication strategy and its execution for the GCFO COO Programmes, with particular focus on Aspire. Drive out Aspire as a brand, working with programme and business leads to instil to the Finance Treasury and Supply Chain BAU teams that Aspire is a programme they own. Ensure business successes are celebrated by both project and BAU teams, highlighting impacts and benefits to the function and or businesses. Management and control of the library of presentations and style guides for all GCFO COO presentations.
• Develop a deeper relationship between the GCFO COO Team and the Enterprise Transformation Team to drive adoption of Ways of Working on a full-scale way.
• The role is inherently varied and reflects the changing demands and responsibilities of the Aspire Programme Director and Head of GCFO COO
Key Responsibilities
This senior leader will engage and influence key stakeholders and teams globally, encompassing all aspects of reporting, performance analytics, finance applications, ledger(s), expense management both internal and external to the bank to support the design and delivery of transformational change initiatives across the organisation.
This role requires senior leadership experience in managing and governing large-scale, global initiatives within the financial services industry, navigating and influencing senior leaders, and influencing numerous global teams.
ASPIRE is a multi-year strategic investment programme to transform GCFO into a modern, globally-consistent organisation with skills, capabilities and jobs that match competitor banks. The programme is responsible to develop and implement the GCFO strategy to deliver the GCFO Change agenda and ASPIRE programme (> $400m investment) into the bank and ensure the target business benefits (>$150m/yr) are realised.
Strategy
Understanding and supporting the GCFO strategy, as well as the GCFO COO and Change programme strategies and approach, including a deep understanding of the business case benefits; the GCFO COO Target Operating Model, particularly the location targets as well as the ways of working between GCFO COO, Change, IT, and third parties
• Demonstrating an in-depth understanding the bank’s strategy and aligning work around that strategy.
Business
· On behalf of the head of GCFO COO, manage the key GCFO management team meetings. This role is also responsible for fostering engagement of SCB colleagues in the GCFO COO organisation, including working groups and similar forums to ensure the robust engagement of GCFO COO colleagues. Further, this includes fostering a one-team culture across the different GCFO locations, primarily India and Singapore.
· Maintain a master list and calendar of all key meetings pertaining to GCFO COO in line with the defined Operating Rhythm (Programme Steering Committees, Design Authorities, Townhalls, etc.)
· Establishing, maintaining, and influencing programme stakeholder relationship, expectations and communications at all levels, internal and external to the bank (including vendor partners).
Processes
· Manage deployment of 2000 headcount across Finance, Technology, and various vendors. Set up and maintain control over HC in terms of number of FTE, cost, and location. Work with Aspire Programme Director and Head of GCFO COOto set and track progress towards efficiency targets for head count. Ensure hiring managers are only adding new additional headcount where there is a critical and urgent gap in skillset. Safeguard best practice for hiring, including seeking diverse candidates and looking to retrain/upskill internal talent where possible.
· Manage the project management office (PMO) including the governance team to ensure consistent programme control (based in Bangalore). Drive out efficiencies in the PMO team ensuring that team members move from a administrative and control team to one that provides insight and commentary on programme costs, status, risks, issues and status. Provide leadership, coordination and management of PMO processes and functions and providing direct support to the Global Reporting, Ledger and Cost Management Lead. Serving as a change ambassador and the subject matter expert in project and program management including guiding and mentoring project managers and PMOs.
· Establishing and managing best in class financial management, benefit management, risk management, vendor management, resource management, project planning and governance across Core Finance, Reporting and Cost Management projects and programmes aligned to bank standards. Providing guidance and experience in all aspects and phases of project management. Continuously identifying areas of improvement for increased efficiency, quality and improved control.
· Run delivery / dependency committee in which senior members of the team are well-informed of critical delivery path including any issues, risks blockers, testing, environment/infrastructure, and dependencies within the programme. Highlight key pain points and work with team to ensure they are addressed and non-recurrent.
· Manage the communications processes across GCFO COO to ensure consistency for communications both outside of GCFO COO, and internal to GCFO COO.
People & Talent
· Bringing together cross functional teams for the end-to-end delivery of key initiatives to realise clear and sustainable benefits to the bank. Develop and maintain an integrated milestone plan to support the delivery of business value and coordinate within and across the GCFO Aspire portfolio to manage dependencies and realise benefits.
· Owning the training and talent processes for GCFO COO. This includes internal training for change resources, particularly to train resources to up-skill and re-skill into competencies with SAP and Moody’s applications. Further, this will include the development of a broader strategic training programme for the Finance and Treasury organisations to familiarise themselves with advanced topics such as modelling, data science, and robotics.
Risk Management
· Understand the Operational Risk attributed to GCFO COO, and maintain the appropriate Risk Management and Mitigation strategies accordingly, and ensure these are coordinated with the Finance Operational Risk Committee (FORC)
· Maintain a master list and calendar of all key meetings pertaining to GCFO COO in line with the defined Operating Rhythm (Programme Steering Committees, Design Authorities, Townhalls, etc.)
Governance
· On behalf of the head of GCFO COO, ensure all governance forums are properly constituted and conducted in accordance with Group Policies and Procedures.
Regulatory Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· GCFO COO MT
· GCFO COO LT
· Global Finance
· Finance TTO
· Enterprise PMO
· Enterprise Transformation Team
· Country Finance
Other Responsibilities
· Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Lead by example by displaying exemplary conduct behaviours and take personal responsibility for:
· the conduct of individuals in team ensuring behaviours set out in the Group Code of Conduct are followed.
· both direct and indirect/dotted line managers are individually accountable to proactively communicate, collaborate and agree on the conduct ratings of employees.
Our Ideal Candidate
QUALIFICATIONS
· Degree in Business/Finance/Accounting/ Engineering
· 10+ years of significant experience in a variety of commercial CFO roles in complex finance functions
· Experience working in a multi-discipline / multi-jurisdictional business and across a variety of cultures
· Strong business partner who can influence and effectively challenge senior stakeholders
· Dynamic leader of teams who role models Bank’s values and purposefully develops long term talent within the function
Role Specific Technical Competencies
· Project Management
· Internal Controls
· Organizational Governance
· Effective Communications
· Key Performance Indicators
· Organizational Change Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
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