Main Responsibilities:
- Processing quotations, arranging deliveries to ensure customers orders are scheduled on-time
- Following up on sales and purchase orders, shipment and payment status
- Work with warehouse on packing and outbound delivery to customers
- Respond to customers’ enquiries including quotations, order status, delivery schedules etc. promptly
- Handles post-sales follow-ups or enquiries from customers
- Ensure closure of sales and purchase orders, documentation keeping, etc.
Requirements:
· Customer service oriented and have a great sense of urgency and responsibility
· Effective communication and interpersonal skills, and able to engage effectively with all levels of the organisation
· Possess advanced literacy and numeracy skills
· High degree of initiative and strong analytical and problem-solving skills
· Have an eye for detail and accuracy and task orientation
· The ability to work under pressure; meet deadlines; adapt quickly to change and be willing to take on new challenges
· Understanding and experience in the importance of systems and operational procedures
· Highly organised, meticulous, able to prioritise and multitask with minimal supervision
· Demonstrated ability to manage internal and external relationships
· Proactive personality with positive influence to our people
· Help improve processes and policies in support of organizational goals to maximize output.
· Degree/ Diploma/ ITE
