We are seeking a mature, reliable, helpful, friendly, professional, and positive individual to join our team as a Business Operations Executive. This position is ideal for someone who genuinely enjoys helping others and creating positive experiences.
Remuneration:
- 5 day work week (9am-6pm)
- Willing to enter government initiative program Career Trial for first 3 months
- Potential to convert to Full Time position with a base incremental to $2,500/mth, subject to performance & other requirements
Responsibilities:
- Assist in managing and organizing daily administrative tasks, including scheduling appointments, arranging meetings, and maintaining calendars
- Expect to handle inquiries, resolve issues, and ensure that customers' needs are met
- Process insurance claims, ensuring accuracy and timely resolution.
- Provide policy servicing support, including updates, amendments, and renewals.
- Prepare new business quotations and proposals based on client needs and company guidelines.
- Active listening, effective communication, problem-solving, and a friendly and empathetic attitude
- Ability to remain calm under pressure and adapt to various situations will be beneficial
- Thorough understanding of the products or services you'll be supporting, as well as the company's policies and procedures
- Flexible work arrangement, including the opportunity for occasional remote work. However, there may be times when it is necessary to be physically present in the office.
Requirements:
- Customer-centric nature
- Bi-lingual in English & Mandarin
- Minimum local diploma or equivalent
- Singaporeans & PR only
Note: Only shortlisted candidates will be contacted for further evaluation. We appreciate all applications, but we are unable to respond to individual inquiries regarding application status.