An Area Manager is responsible for overseeing the daily operations of a retail establishment, ensuring its smooth functioning, and maximizing profitability. The specific duties and responsibilities of an Area Manager may vary depending on the size and type of the retail business, but generally include the following:
Store Operations:
- Manage and supervise all aspects of the store's day-to-day operations.
- Ensure the store is clean, organized, and well-maintained.
- Monitor and manage inventory levels to prevent stockouts or overstock situations.
Sales and Customer Service:
- Drive sales and achieve revenue targets by developing and implementing effective sales strategies.
- Train and motivate sales staff to provide excellent customer service.
- Address customer inquiries, concerns, and complaints in a timely and satisfactory manner.
Staff Management:
- Recruit, hire, train, and evaluate store staff.
- Create work schedules and manage staffing levels to ensure adequate coverage.
- Conduct performance reviews and provide feedback to employees.
Visual Merchandising:
- Oversee the arrangement and display of products to optimize sales and create an attractive shopping environment.
- Implement merchandising strategies to highlight promotions and featured products.
Financial Management:
- Develop and manage budgets, including sales goals and expense targets.
- Monitor financial transactions, such as sales, returns, and discounts.
- Implement cost control measures to maximize profitability.
Marketing and Promotions:
- Collaborate with marketing teams to plan and execute promotional events and advertising campaigns.
- Implement strategies to attract and retain customers, such as loyalty programs.
Inventory Management:
- Implement inventory control procedures to optimize stock levels and minimize losses.
- Conduct regular inventory audits to ensure accuracy.
Compliance and Security:
- Ensure the store complies with relevant laws, regulations, and company policies.
- Implement security measures to prevent theft and maintain a safe environment for customers and employees.
Reporting:
- Generate and analyze sales reports, financial statements, and other relevant data.
- Provide regular reports to upper management on the store's performance.
Training and Development:
- Provide ongoing training and development opportunities for staff to enhance their skills and product knowledge.
Community Engagement:
- Build and maintain positive relationships with the local community to enhance the store's reputation.
Working Location : Singapore Islandwide
Dresscode : Smart Casual
Interested applicant kindly contact us by the following method for further information.
A. Contact HR
Email: [email protected]
WhatsApp: 8053 9055
