JOB PURPOSE
To ensure Lithan network and system is maintained reliably and efficiently
MAIN TASKS/RESPONSIBILITIES
- Manage and monitor wireless & wired network utilisation to ensure reliable performance
- Manage and monitor storage and application server
- Follow-up on desktop, network, and applications issues and troubleshoot systems in a timely manner to minimise system downtime as well as provide technical support to unresolved issues brought to the attention
- Required to provide support standby to Lithan customers
- Configure and provide network connectivity for all PCs, printers and applications
- Perform routine system maintenance and implement LH/LG internal systems when necessary
- Assist in organising and configuring network resources
- Diagnosing hardware and software problems
- Installing/configuring new computers/telephones
- Troubleshooting printers/scanners/copiers
- Maintaining inventory of equipment and supplies (cables, adapters, etc.)
- Knowledge in MS Office 2016, Win 10, Win 7, Win Vista, MS SQL, MS Visio and printer mapping
- Room allocation and management for training events.
- Maintain and manage Email backups.
- Manage AV system
- Manage, schedule and monitor Webinar session of Cisco WebEx Training centre.
Job Prerequisites
IT Executive is independent with limited guidance, works well in a team environment with good problem-solving capability, dynamic decision making and solution-focused.
You are able to work flexible hours.
In order to be successful in this role, we need someone who has
- At least 1 years’ experience in relevant field
- You must have a scripting knowledge of PHP with Database knowledge of mySQL OR hands-on experience on Microsoft Powerplatform (Flow, Power virtual agent, Power apps)
