Job Overview:
- Lead all aspects of the restaurant's operations, ensuring adherence to company standards and achieving ambitious sales targets.
- Manage a diverse team to deliver exceptional service and maintain high standards of quality and cleanliness.
- Drive profitability through effective cost control and revenue generation strategies.
- Create and foster a positive work environment that encourages teamwork and accountability.
Key Responsibilities:
- Develop and execute strategic plans to meet and exceed sales targets, while maintaining profitability.
- Monitor financial performance closely, analyzing data to identify areas for improvement and implementing corrective actions as necessary.
- Optimize operational efficiency through effective scheduling, inventory management, and resource allocation.
- Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe environment for staff and customers.
- Handle customer inquiries, complaints, and feedback promptly and professionally, striving to resolve issues to customer satisfaction.
- Cultivate strong relationships with suppliers, vendors, and stakeholders to ensure reliable and cost-effective supply chain management.
- Uphold company policies and standards, ensuring consistency across all aspects of operations.
Requirements:
- Proven track record of success in a senior management role, with a demonstrated ability to meet and exceed challenging sales targets.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills, capable of effectively interacting with customers, employees, and stakeholders.
- Sound business acumen with a strategic mindset and analytical capabilities to drive decision-making.
- Flexibility to work evenings, weekends, and holidays as needed to support operational demands.
Proactive approach to problem-solving and decision-making under pressure
