• Work closely with Head of Sales Operations to implement appropriate measures and
to ensure objectives are being achieved
• Follow and suggest key processes and business initiatives order to assist the sales
team in accomplishing departmental and organisational goals
• Salesforce data maintenance
• Support with the analysis of performance metrics data
• Assist with Salesforce reporting/dashboard management
• Support the onboarding of new sales personnel
• Support enabling technologies such as Salesforce/Loopio/Monday.com to ensure
they are being optimised
• Continuously research and remain knowledgeable of industry trends and
competition
• Work closely with Sales owners to assess pricing and service competitiveness
• Support the sales team with the creation of RFQ and RFI collateral
• Proactively monitor and strive to maintain high levels of quality, accuracy, and
process consistency with RFQ completion
• Overseas/product and operational liaison to complete RFQ’s
• Support in compiling RFP documentation
• Provide Sales support in ad hoc requests such as bid response, creation of
presentations, etc