Industry: Hotel
Job Title: Front Desk Executive / Customer Service
Location:Bendemeer
Working hours: 6 Days Work Week - 3 rotating shifts (7 AM-3 PM, 3 PM -11 PM, 11 PM -7 AM)
or Permanent Night Shift (11 PM-7 AM)
Basic Salary: Up to $2,800
Responsibilities:
- Perform guests check in or check out according to hotel procedures and service standards.
- Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
- Perform cashiering and updating of guest records.
- Handles all incoming calls for guests or internal departments.
- Handles the day-to-day operation of Front Office department.
- Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
- Any other ad-hoc duties as assigned
Requirements:
- Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
WONG MENG KANG
Superform Consulting Pte Ltd
R1988500/15C7536
