Key Responsibilities:
- Gather and clarify business As-Is and To-be requirements with high level of IT and Business intelligence and adequate level of details.
- Collaborate with Subject Matter Experts, Process experts to design an optimal solution according to best practices. Generate and challenge several solutions from different perspectives prior discussing them with Stakeholders.
- Support Audit related activities within service, according to ITIL standards. The activities include troubleshooting and solving security problems, analysing change requests, providing expertise what regards security and access and perform maintenance according to our audit requirements.
- Work on GAPs on SAP BTP, S4 Hana Implementation, Omada
- Work on SAP Analytic Cloud User & Role Implementation & Administration.
- Provide relevant Knowledge Transfer to respective Service team members.
- Analyse current environment, propose improvement, and execute internal improvement projects.