Role: Executive Finance Operations
Duration: Permanent
Location: Central Singapore
Responsibilities:
To support the Finance Operations team on operational processes and any other ad-hoc duties as assigned.
Main Responsibilities:
1) Claim Payments - Daily basis
- Pick up daily claim payment reports generate by BI team and run the RPA (robotic process automation) process.
- Use daily claim payment reports to process claim pay-outs (Cheques/ Giro/ PayNow/ Bank transfer) within the service level agreement timelines.
2) Premium Refunds - Daily basis
- Retrieve refund requests submitted by Customer Care team on the previous working day.
- Process the refund requests (Cheques/ Giro/ PayNow/ Bank transfer).
- Processing clawback vouchers and related journals.
3) Claim Recoveries - To process and issue Claim Recovery Receipts in policy admin system (IDIT) for the collections received for Claim Recoveries.
4) Bank Reconciliation
- Daily Reconciliation of Citibank #008 for claims payments, premium refunds and claim recoveries.
- Monthly Bank Reconciliation of other operational/investment bank accounts.
- Reconcile claim payments, premium refunds, claim recoveries transacted in IDIT to GL.
5) Others
- Prepare the IRAS S45 withholding tax form for overseas claims payments and journal.
- Prepare month end related journals to claims,premium refund, clawback vouchers transactions,transfer pricing journals and invoices.
- Prepare monthly DAIH balance sheet schedule and quarterly Hiscox BMA reporting.
- Daily maintenance of the Finance/Refund mailbox.
- Maintain up-to-date processes, workflows, and SOPs, ensuring adherence with processes and controls.
- Support year-end financial audit schedules and any other ad hoc duties as assigned.
Key relationships
- Internal stakeholders -Across DA departments (Finance/Claims/Agency/Partnership/Customer Care/Sales/Underwriting)
- External stakeholders – Banks/Vendors/Claimants
Strong knowledge on accounting principles.
- Competent with advance Excel (MS Office).
- Good interpersonal and communication skills, collaborative mindset is a must
- At least 2-3 years of relevant working experience in the Finance department.
- Accounting diploma and qualifications.
- Knowledgeable in SunSystem. accounting software or IDIT software (policy admin) system
