Job Responsibilities:
- Understand customer pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.
- Participate in project strategy development, bidding, and negotiation, develop and implement the fulfilment & delivery strategies, mitigate fulfilment risks, and ensure the project deliverability.
- Responsible for customer fulfilment satisfaction and responsible for feasible project delivery and contract fulfilment.
- Make and execute the Key-account customer service strategy. Develop targeted customer service strategies based on local business situations and customer requirements to ensure that the service strategies for Key-account customer can reach consensus within and around the team and build an ecosystem that matches industry service strategies.
- Align with customers' strategies and organizations, and build high-performance service teams
- Integrate mainstream quality ecosystem resources (such as certified ervice provider / sub-contractor)
Job Requirements:
- Bachelor's degree either in computer science, business administration, engineering or a related discipline with an information technology focus;
- Self-initiative to take the responsibility of task and learn new products/technologies
- The candidate shall be adaptable and flexible to tasks or job scope being assigned.
- Internal training on product knowledge and on-the-job training will be provided.
Interested candidate who wish to apply for this position, please click on APPLY NOW
EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd
EA Registration No.: R23117518 | Heah Sian Wei
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