JOB DESCRIPTION

Job Title

MECOMS Functional Consultant (Cloud Software Application)

Occupation

Software Functional Consultant

Job Description & Requirements

Function Description

As a MECOMS Software Functional Consultant, you are responsible for fitting the business processes of the client into the best practices of the MECOMS solution (product & processes).

Your main responsibilities:

· Communicate in-depth with the client to understand their business processes & needs (leading workshops, meetings, …)

· Evaluate the customer’s business processes and requirements against the defined solution, write functional design documents & make accurate estimates (for your scope of work)

· Configure & develop the defined solution to meet customer’s needs

· Guide clients in changing their business processes, according to MECOMS standard processes

· Collaborate with a team of developers to ensure implementation of the necessary modifications

· Take the lead in specific functional tracks such as billing, CRM, contract management, product management, meter data, contract fulfilment… in accordance to best practices

· Create and execute functional test scenario’s & scripts, support the client during testing

· Coach & train clients to a higher skills level

· Transfer MECOMS software skills to other consultants

Profile

You have:

· Good knowledge in energy & utilities billing, customer service, payment, EBT, ERP processes

· Knowledge of Dynamics 365 & related Microsoft-technologies is a plus

· Business communication, planning & presentation skills

· Utility business process & requirements analysis skills

· Time management & multitasking skills

- Application Management Support (AMS) experiences

You are:

· A Singaporean or PR in Singapore or an existing experienced MECOMS software consultant

· A great problem solver who is passionate about business software and technology

· A dynamic team player with excellent social & communications skills

· Able to multitask and adhere to deadline.

· Fluent in English (written and verbal), any other Asian language (Japanese, Mandarin or Bahasa) is a plus

· Flexible and willing to travel with short notice (less than 20% travel)

We offer

• An excellent working environment and international work experiences with colleagues from Belgium, UK, Macedonia and Singapore
• Certification training by our Ferranti University
• Continuous improvement and staying up-to-date with the latest Microsoft solutions and technology
• An attractive remuneration package that include flexible work plan, medical/dental insurance and travel allowances

The corporate culture of Ferranti is characterised by the freedom enjoyed by its employees. Our organizational structure leaves room to express your creativity and live your life to the fullest. Work life balance and employee satisfaction is an important priority.

About us

Ferranti Private Limited is 100% subsidiary of Ferranti Computer Systems NV and its Asia Pacific & Japan regional office is based in Singapore.

MECOMS is an ERP solution for energy and utility companies, based on Microsoft Dynamics 365/AX. MECOMS is the result over 45-years of experiences in the utility industry, and is rapidly expanding its footprint on an international scale.
MECOMS is Microsoft‘s only recommended solution for energy and utility companies across the globe. In only a few years, MECOMS has grown into a major international challenger, recognized by renowned industry analysts, such as Gartner, IDC and OVUM.

MECOMS is ISO/IEC 27001 and SIO9001:2015 certified.