We are seeking a highly motivated and friendly Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and resolving any issues promptly and efficiently. This role requires excellent communication skills, a customer-oriented approach, and the ability to handle multiple tasks simultaneously.
Responsibilities:
- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Provide accurate information about products, services, and company policies.
- Assist customers in navigating the company website or online portal.
- Escalate complex issues to the appropriate department or supervisor.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
Qualifications:
- "A" Levels or Diploma
Salary:
- $3,000 to $6,000
