Balance Pilates is hiring! With the vision to be one of the most professional Pilates centre in Singapore, we are expanding our team and we are looking for like minded individual to join us and grow together.
Job description:
Receptionist / sales admin executive
Working hours:
- Monday to Friday: 9am - 7pm (1 hour lunch break)
- Saturday: 10am - 3pm
Work location: Serangoon Garden (New centre)
Responsibility:
- Greeting and checking in members and guests
- Answering phone inquiries and providing customer service
- Scheduling appointments and classes
- Processing payments and maintaining accurate records
- Assisting with membership sales and renewals
- Updating member information in the database
- Assisting with marketing and promotional activities
- Maintaining a clean and organized reception area
- Assisting with the maintenance of gym equipment
- Assisting with the ordering of supplies and inventory
- Troubleshooting and resolving customer complaints and issues
- Providing general administrative support as needed
- Arrange coaching courses and check with coaches on the course schedule and salary payment for the month.
Requirements:
1. At least 1 year administration experience. Gym experience preferred.
2. Excellent verbal and written communication skills both in English and Mandarin, strong service awareness, and good management record.
3. Ability to present information and data in a consistent, organized and accurate manner.
4. Ability to work in a self-directed, organized manner, with leadership skills.
5. Ability to adapt and work under pressure, quick thinking, able to solve problems and complete tasks on time.
6. Ability to handle multiple tasks at the same time, proactive.
7. Reliable, trustworthy, tactful, diplomatic.
Position: Full-time.
Salary: 2500-3500 with commission and bonus.
Benefits: Annual leave: 14 days, commission and bonus.
