Job Responsibilities
Warranty Cost Planning & Support
- Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
- Responsible with Budget Planning and Forecast for warranty support cost.
- Analyse the reason of gap (if any) between Actualized spending vs Planning.
- Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)
Support Extended Warranty function.
- Support the setup of extended warranty package and price for products.
- Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
- Support extended warranty cost and profitability reporting and analysis.
- Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.
Key Accountabilities
- Timely submission of AS cost monthly/BP/FC reporting to Finance.
- Provide quality review/analysis/reporting of Warranty cost.
- Ensuring ESCs and Product Group cost ratio are actualized to target.
Job Requirements
- Diploma or Degree in Business/Finance/Management
- Minimum 5 years after-sales service, especially within the scope of cost forecast/management and extended warranty related function.
- Strong data analysis skill, especially dealing with cost/ profit.
- Good collaboration, communication (verbal/written), and presentation skill.
- Possess problem-solving and continuous improvement mindset.
- Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
- Working experience with ERP systems (preferably SAP).
Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 24496
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766
