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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior / Field Service Engineer
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Senior / Field Service Engineer

Emerson Asia Pacific Private Limited

Emerson Asia Pacific Private Limited company logo

If you are a Field Service professional looking to advance your career in the service space, Emerson has an exciting role for you! Based in Singapore, the Field Service Engineer will be in-charge of site walks and site implementation for Valve Connected Services (VCS) job.

In this Role, Your Responsibilities Will Be:

· Analyze weekly VCS data and generate monthly report for customers.

· Participates in site survey and site implementation for all valves relating initiatives.

· Perform diagnostic and troubleshooting for valves and control instruments at site for customers.

· Conducts valve repair work both in-house and at customers’ site when required.

· Works with other teams within Final Control Group for customer reports generation on root cause analysis.

· Takes initiative to identify opportunities at site to create Sales leads for Emerson products, services, and solutions.

· Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.

Who You Are:

You quickly and decisively take action in fast-changing, unpredictable situations. You encourage others to learn and adopt new technologies. You anticipate customer needs and provide services that are beyond customer expectations.

For This Role, You Will Need:

· At least 5 years of related experience, preferably in instrumentation, process, or service industry.

· Good knowledge on control valves, control, and instrumentation.

· Aggressive in building a strong rapport with customers, vendors, and internal associates.

· A team player with strong problem-solving skills and task oriented.

· Able to travel on short notice.

Preferred Qualifications that Set You Apart:

· Diploma in Mechanical / Instrumentation Engineering.

· Experience in a service operation or maintenance (mechanical and electrical) is a plus.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

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