- Analyse and resolve technical issues related to cyber security, providing clear communication and effective solutions.
- Maintain standards and controls to ensure data protection
- Provide expert technical consulting and advice to clients on cyber security best practices and system improvements.
- Develop and maintain strong relationships with clients, ensuring their security needs are met and exceeded.
- Respond promptly to customer enquiries and fault resolution requests, ensuring minimal disruption to their operations.
- Engage in complex technical problem solving across multiple technologies, including but not limited to, network security, endpoint protection, and threat detection systems.
- Establish and maintain corporate information security policies, standards, guidelines, baselines, and practices to protect the integrity and confidentiality of information.
- Proactively identify compliance-related issues to mitigate security risks, addressing gaps in control design and effectiveness, while seeking continuous improvement opportunities.
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