Ensure the smooth and profitable running of the business. Their responsibilities encompass a wide range, from overseeing daily operations to managing staff and maintaining a positive customer experience.
Individual to be involved in:
1.Recruit, train, supervise, and evaluate staff members across various departments.
2.Implement and maintain procedures for guest services, reservations, and guest relations.
3.Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to optimize performance.
4.Monitor financial performance and implement cost-control measures to maximize profitability.
Technical skills and competencies:
1.Staff management and guest experience
2.Operations management and financial management
3.Safety and compliance and Sales and Marketing
4.Revenue management and Quality assurance
5.Event management and technology Integration
attachment duration is 6 months
