Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.
We are looking for a Japanese-speaking International Assignment Consultant to join our diverse and dynamic APAC team.
This role is based in our Singapore office and is responsible for relocations inbound and outbound to APAC as well as intra APAC moves.
If you are a confident and customer-focused individual who enjoys working on a diverse team in a friendly and supportive environment, then this may be the role you have been looking for.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage the full international assignment life cycle for assignees and their families
- Primary point of contact to our Global Corporate clients to provide advice in all aspects of their relocation; i.e benefits and process
- Managing supplier relationships for international services including tax, immigration, relocation assistance, temporary accommodation, etc.
- Primary contact for our partners both internal and external in delivering all aspects of the logistical relocation (shipping, destination services, immigration, tax, cultural training etc) including interpretation of policies if necessary, approval of exception requests and review of any issue escalations from assignees
- Work closely with our overseas team members on global initiatives, projects, development of processes, procedures and job tools; work to ensure consistency with global processes and procedures
Skills and Experience
- Must be able to speak, read and write in both English and Japanese (JLPT N1/N2) to liaise with Japanese-speaking assignees/clients
- Good interpersonal and communication skills.
- Experience in Global Mobility and/or Relocation Management will be an advantage
- Able to establish credibility and present information effectively both orally and in writing
- Well organized, ability to prioritize tasks and provide solutions in a fast-paced environment
- Ability to work under pressure
- Strong process management skills, attention to detail and good time management skills
- Ability to service demanding clientele in a fast-paced environment on a global scale
- Cross-cultural sensitivity required.
