Duties
· Supporting Sales Team with ongoing existing customer compliance list requirements such as KYC, Supplier Due Diligence Compliance list, Supplier sustainability compliance, Supplier onboarding documents and Supplier Finance statements.
· Supporting Sales Team for RFP & RFI responses, working with internal stakeholders for technical and compliance matters.
· Follow up with customers’ request to support the AE on One time charge, Custom part Labour installation and material requests.
· Follow up with customers’ request to support the AE including budgetary quotation (especially basic services like interconnections).
· Supporting Sales Team on coordination and following up on termination and renewal request.
· Supporting Sales Team with SFDC usage leading to the generation of Sales Order Forms.
Skills
· Post-secondary or equivalent qualification, preferably in IT/Technology related field.
· 3+ years of experience in Sales Admin / Quote Support, preferably in IT/Telco/Data Center industries.
· Salesforce, Excel and Power Point knowledge and experience is required.
· Able to communicate fluently in spoken and written English and be customer focused.
· Able to handle urgencies and be adaptive in a fast-paced environment.
