Job description : Office Manager (50%)
The Office Manager should provide high quality day to day operations of the House of Anli that have Restaurant & Retail. Able to provide a safe, clean, neat and secure working environment at all times, thereby ensuring the smooth running of the office and help to improve company procedures. Serve as the point person for duties including:
- Maintain the office condition and arrange necessary repairs
- Mailing & Courier service pick-up/delivery
- Manage contract and pricenegotiations with office vendors, service providers, office lease
- Management of all space planning, moves and in house changes
- Organize office operations and procedures
- Liaise with facility management vendors, including cleaning, catering and security services
- Establish an end-to end process for stationery and pantry supplies order, procurement & fulfilment
- Address employee’s queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
- Partner with Human Resource team to plan in-house or off-site employee activities
- Assist in the onboarding process/general orientation for new hires
- Coordinate with IT department on all office equipment
- Ensure that all items are invoiced and paid on time — Accounts Receivable/Payables
- Manage office G&A budget, ensure accurate and timely reporting
- Annual filing of branch office taxes and entity status with corporate secretarial & regulatory agencies
- Assist with implementation of Business Continuity Planning and ongoing training
- Implementation and adherence to departmental policies
- Work effectively with all departments to fulfil common goals, acting proactively to resolve requests, queries, and complaints, escalating to Manager when appropriate.
Administrative Support and PA to CEO (45%)
- Back-end support to the marketing team in areas such as marketing assets management eg., demo printers/brochures/giveaways, packing, inventory and shipping out to event venues
- Prepare & compile sales document & presentation materials as needed
- reporting deliverables such as billings report and training reports
- Draft and manage various forms of company letters from partners and colleagues
- Manage incoming shipment with customs clearance, GST payment and onward delivery to end customer site.
- Scheduling of appointments and managing her outlook calendar
- Excellent time management skills and ability to multi-task and prioritize work
- Possess excellent problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- Keen people management and leadership skills
- Creative, methodical, and excellent attention to detail
- Flexible attitude, embraces change, hard-working, cost conscious and results driven
- Mature enough to be able to discern & manage sensitive matters
