Job Purpose:
The Relationship Manager in Priority Banking is responsible for delivering personalized financial solutions and services to high-net-worth clients within the Priority Banking segment. They play a pivotal role in understanding clients' financial needs, providing expert financial advice, and ensuring exceptional service delivery. The primary objectives are to acquire, grow, and retain Priority Banking clients.
Key Responsibilities:
Client Relationship Management:
Cultivate and manage strong relationships with Priority Banking clients.
Gain a deep understanding of clients' financial goals, preferences, and risk tolerance.
Regularly engage with clients to provide updates on their portfolios and address inquiries or concerns.
Financial Advisory:
Conduct comprehensive financial assessments for Priority Banking clients.
Recommend tailored wealth management solutions and investment strategies aligned with clients' objectives.
Stay informed about financial market trends and products to provide expert advice.
Client Acquisition:
Identify and prospect high-net-worth individuals and businesses for Priority Banking services.
Present the value proposition and benefits of Priority Banking to potential clients.
Develop and implement strategies to acquire new Priority Banking clients.
Portfolio Management:
Monitor and actively manage the investment portfolios of Priority Banking clients.
Implement asset allocation and investment strategies based on market conditions and clients' goals.
Ensure portfolio diversification and risk management.
Compliance and Regulation:
Ensure strict compliance with all relevant financial regulations and internal policies.
Follow anti-money laundering (AML) and know-your-customer (KYC) procedures.
Report any suspicious activities as mandated by regulatory authorities.
Client Retention:
Develop and execute strategies to retain and deepen relationships with existing Priority Banking clients.
Address client inquiries and concerns promptly and effectively.
Identify opportunities for cross-selling or upselling financial products and services.
Performance Metrics:
Meet or exceed client acquisition and revenue targets.
Maintain a high level of client satisfaction and retention.
Adhere to all regulatory requirements and compliance standards.
Qualifications:
Diploma/Bachelor's degree in finance, business, or a related field.
Relevant financial certifications or licenses
Proven experience as a Relationship Manager in Priority Banking or private banking.
Strong knowledge of wealth management, financial markets, and investment products.
Exceptional communication, interpersonal, and negotiation skills.
Ability to work independently and as part of a team