The main responsibilities and tasks of this position are listed as, but not limited to the following:
- Travel to Guest Room to pick up the clothing that needs service.
- Count items and give the guest a completed receipt. Marks guest clothing for identification.
- Ensure the name and room number is on the guest laundry / dry cleaning slip before removal from room.
- Sort guest items for appropriate action (Washing, dry cleaning, pressing or repair) and processes the clothing on the correct equipment, using the appropriate temperature and chemicals. Once processed, folds, or hangs the clothing as desired. Deliver clothing to guests within the stipulated time.
- Comply, whenever possible, with all guest requests.
- Remove all spots and stains from garments when possible.
- Read all clothing labels before processing.
- Examine all clothing, record defects and report to the superior before processing.
- Check all pockets for items and ornaments left by guest or employee and return them in an envelope to the guest or employee.
- Sort employee uniforms for appropriate action (Washing, dry cleaning, pressing or repair). Once processed, hang, and transport clean uniforms to the uniform room.
- Operate and maintain washer, dryer, dry cleaning machine, presser, and iron.
- Ensure all chemicals and operating supplies are well stocked and in good condition.
- Report to Superior when stocks reach minimum or faulty equipment for ordering purposes.
- Maintain the laundry room in a neat and orderly manner.
- Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion.
- To attend any meetings requested or training courses where necessary.
- To perform any other duties that may be assigned by the Management.
