Roles Responsibilities
This position reports to the Director and interfaces with customers. Bling Blink SG Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace
Specific Responsibilities
1. Trainee will utilise digital marketing techniques to improve company brand exposure. Plan and create promotional campaigns on Facebook or Instagram while making sure that messages conveyed are clear and precise. Edit photos of past works and post them online.
2. Trainee will be in charge of releasing slots to customers and make sound arrangements to make sure that appointments do not clash. Handle all appointment cancellations and find replacements when necessary.
3. Trainee will sell, upsell, or cross sell to customers different packages for the existing beauty services. Highlight current promotions to customers and provide satisfactory customer service to them while making them feel comfortable.
4. Trainee will issue invoices based on types of services engaged, top-ups, cancellations, refunds, etc. Ensure that all fees charged are accurate and payment is received. Generate sales report using Xerox.
Technical Skills & Competencies
1. To learn how to plan and execute marketing activities and promotions while effectively conveying the right messages
2. To learn to be organised and handle all customer reservations and time slots
3. To learn different sales techniques and sell packages to customers while providing good customer service standards
4. To learn how to issue invoices accurately and generate sales reports
Attachment Duration
6 months
