Responsibilities
- Organize all store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Analyze sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines
Requirements and skills
- Proven experience as retail manager or in other managerial position
- Knowledge of retail management best practices
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
- Excellent knowledge of retail management software (e.g. MS RMS)
